Beacon Healthcare Associates
41 Oakland Road, Suite 100
Asheville, NC 28801
(828) 254-4899 Telephone
(828) 254-4177 Fax

Nights and Weekends (828) 259-5052 

New Patients:  Use this page to contact us if you have questions about how to register as a new patient (go to New Patient Info page if you have not already) or any other questions about our practice.

Established Patients:   Please do not use this page to contact us about urgent medical concerns.  Call us at the above telephone numbers instead.

For prescription refills, please contact your pharmacy and ask them to fax to us the request or send it electronically.  We ask for three business days notice for routine prescription refills.

If you need a hard copy prescription to send to a mail order pharmacy you may use this form.  Be sure to include the name of the medication, the dose, the number of pills you are taking,  and the number of times each day your are taking the medication (e.g., Ibuprofen 200 mg, take 3 pills 4 times each day).  We also need to know the name of the mail order pharmacy and whether you want us to mail the prescriptions to you or contact you by email (as long as it is okay to use a non-secure email account) or telephone when they are ready to pick up at our office.  Please do include the best telephone number at which to reach you if you want us to call you when they are ready.  You may want to give us more than three business days notice if you plan for us to mail the prescription(s) to you.

For appointment scheduling, please note the following:

• For same day appointments, due to illness or an urgent medical concern, please call our office directly.  Do not use this form.
• Please give us 48 hours notice in order to cancel and/or reschedule an appointment using this form.   If you have less than 48 hours notice, please call our office.
• If you want to cancel and/or reschedule appointments that are more than 48 hours away, please let us know the day and time of your appointment and as much information about when you would like to reschedule the appointment and we can contact you with a new appointment.  If you are comfortable receiving such information by email, even if your email account is not secure, we will respond by email.  Otherwise, we will call you.
• If you want to cancel and not reschedule at this time, we will place you on our recall list for one month, at which point we will contact you to see if you are ready to reschedule. 
• If you want to schedule a new appointment please let us know specific details about when you are available and the reason for your visit.  We will contact you either by telephone or email to let you know your appointment time. 
• Please know that it is our office policy to ask patients to schedule appointments to complete medical forms, to renew pain medication and to review with the provider extensive questions about your health care.  If you contact our office using this form about any of these concerns, you will be offered an appointment in order to resolve them.  We do this because we have come to discover that this is often the most efficient and effective way at properly addressing these types of concerns.

For all other concerns, including problems with Paypal or other billing questions, please offer as much information as you can to help us resolve it.  It is our experience that not having enough information is the primary reason for delay in resolving patient concerns.

Thank You!