We welcome new patients. We are in network with the following insurance companies: Aetna, Blue Cross Blue Shield of NC, Cigna, Crescent, First Health, Humana, Medcost, Medicare, Medicare Replacement Plans, Railroad Medicare, Tricare, and United Healthcare. While we do participate with NC Medicaid, we are not currently accepting new Medicaid patients.
In order to schedule a new patient appointment we ask that you do the following:
Step 1 -- Complete the below New Patient Registration Form and submit it to our office. Alternatively, you can print out a copy and mail it to our office with your Health History Questionnaire. Once we receive it, someone from our office will contact you to schedule an appointment.
Step 3 -- Print out and complete our Health History Questionnaire and Request for Medical Records forms. Bring these with you to your first appointment. Note, we may need to reschedule your first appointment if you do not bring your completed Health History Questionnaire with you. You are welcome to drop them buy or put them in the mail, if you have time. Also, for medical record requests, we ask that you bring in contact information, including fax numbers, for other current or previous providers.
Step 4 -- If you do not have health insurance we ask that you send in a $200 deposit in order to schedule a first appointment. You can do this by going to our Make A Payment page where you can make a credit card, debit card or Paypal payment. Or, you can mail in a $200 check. Please know that if you are unable to keep your first appointment or the actual cost of your first appointment is less than $200, we will give you a refund for any credit balances on your account. Please know that we do expect 24 hour's notice of cancellation. We charge a $5 fee for less than 24 hour's notice and a $15 fee for failure to keep a scheduled appointment. We would take these fees out of any credit balances prior to issuing you a refund.
Step 5 -- If your insurance plan is not included on our list, please mark "Other" and someone will contact you to discuss whether the care you receive in our office will be covered by the plan you do carry. We cannot accept patient's covered under a Worker's Comp or Accident Liability Claim without prior authorization from the Worker's Comp or Accident Insurance company. If you indicate "yes" for either of these options, someone from our office will contact you to get relevant information about the claim so we can seek such authorization.
Please do call our office if you have any questions about how to complete these steps or becoming a New Patient in general. We can be reached at (828) 254-4899.